If tracking shows your order was delivered but you didn’t receive it, please contact your local post office directly. They can provide details from your courier, like where the item was left or if it’s held for pickup. Visit USPS.com to find your post office, track packages, or report missing items.
You can also purchase a replacement Block of the Month or Club Box with a 10% discount. Replacement Welcome Kits are available for $19.99.